Dispatch
who is actually on call
The roster is in the system, so the call goes to the person who is rostered rather than the person who always answers.
Emergency work
Emergency work is the most profitable and the worst recorded. It happens fast, out of hours, usually by whoever answered — and the paperwork happens days later, if at all.
Out of hours
After-hours rates, callout fees and minimum charges applied by the system rather than remembered by a tired person at two in the morning.
The job is created when the call comes in, so the record exists before the work starts instead of being reconstructed from a text message on Monday.
Dispatch
The roster is in the system, so the call goes to the person who is rostered rather than the person who always answers.
Rates
The premium is on the job because of when it happened, not because someone remembered to add it.
Follow-up
A make-safe that needs a proper repair becomes a scheduled job, rather than a promise that fades.
The rest of the family
Each one is the same idea — your quoting, your jobs, your invoicing, in one system you own — fitted to how that trade actually works. Built in Brisbane by Kindra AI.